Incommunities - Out of Hours Responsive Repairs Call Handling Service

A Tender Notice
by PROCUREMENT FOR HOUSING

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£300K-£320K
Sector
BUSINESS
Published
14 Nov 2023
Delivery
01 Mar 2024 to 28 Feb 2026
Deadline
14 Dec 2023 16:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B - Tender Requirements and Specification. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions.

CPV Codes

  • 79510000 - Telephone-answering services
  • 79511000 - Telephone operator services
  • 79512000 - Call centre

Indicators

  • Contract is suitable for SMEs.

Other Information

Additional information on how to apply for this contract https://in-tendhost.co.uk/procurementforhousing/aspx/

Reference

Domains