Service Modernisation Programme

A Contract Award Notice
by DEPARTMENT FOR WORK AND PENSIONS

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£720K
Sector
PROFESSIONAL
Published
24 Nov 2023
Delivery
03 Nov 2023 to 02 Nov 2025
Deadline
21 Sep 2023 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Department for Work and Pensions (DWP/the Authority) wishes to commission a large-scale two-wave customer survey, monitoring changes to customer experience in relation to the implementation of DWP's Service Modernisation Programme (SMP).

Award Detail

1 IFF Research (Lower Thames Street London)
  • Value: £720,494

CPV Codes

  • 73000000 - Research and development services and related consultancy services

Indicators

  • Contract is suitable for SMEs.

Other Information

n/a Service Modernisation Order Form.pdf Restriction on email files in Jaggaer Email files and Jaggaer.pdf Sources of Jaggaer guidance User Guidance Note.pdf Contract Management Framework - Best Practice Activities Contract Management Framework - Key Best Practice Activities.docx

Reference

Domains