Decriminalised Parking Enforcement Services

Concepts

• parking enforcement
• irvine
• north ayrshire council
• parking enforcement services
• provision of a decriminalised parking enforcement service
• decriminalised parking enforcement services
• off street parking restrictions
• parking services
• parking enforcement service
• own parking attendants

Location

North Ayrshire

Description

North Ayrshire Council (“NAC”) is seeking to procure the provision of a Decriminalised Parking Enforcement Service. NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary.

Total Quantity or Scope

The successful service provider shall be responsible for: PCN processing & back-office operation Provision of a cloud-based recording system for PCNs PCN Payment Processing Notices to Owners (Pre & Post) Charge Certificates Debt recovery Call Handling Complaint Handling General correspondence Supply of IT equipment & connectivity Parking & Bus Lane Tribunals Scotland

Award Detail

Renewal Options

NAC reserves the right to request additional supplies and services from the service provider within the duration of the contract period. The exact requirements of these additional purchases will be discussed and agreed with the service provider prior to a formal contract modification being issued, however they may cover the following aspects: Pay and Display Facilities and associated management Virtual Permits Road Markings and Signage Cashless Parking Services Cash Collection Services Suspensions and Dispensations Parking attendant PPE Foreign Debt Collection PCN & Ticket Supplies

Award Criteria

CPV Codes

• 98351110 - Parking enforcement services
• 63712400 - Parking services

Indicators

• Options are available.
• Award on basis of price.

Other Information

Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. (SC Ref:752736)