Piloting approaches to capturing customer experience in the water sector for PR24

A Contract Award Notice
by O F W A T

Source
Contracts Finder
Type
Contract (Services)
Duration
5.5 month
Value
£183K
Sector
PROFESSIONAL
Published
28 Dec 2023
Delivery
14 Dec 2023 to 31 May 2024
Deadline
17 Nov 2023 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.

Award Detail

1 Accent Marketing & Research (London)
  • Value: £183,117

CPV Codes

  • 73110000 - Research services
  • 73300000 - Design and execution of research and development

Indicators

  • Contract is suitable for SMEs.

Reference

Domains