Unified Comms and Contact Centre - Telephony

A Contract Award Notice
by WHG

Source
Contracts Finder
Type
Contract (Products)
Duration
3 year
Value
£358K
Sector
TECHNOLOGY
Published
10 Jan 2024
Delivery
12 Dec 2023 to 11 Dec 2026
Deadline
05 Dec 2023 23:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.

Award Detail

1 Social Telecoms CIC (Shrewsbury)
  • Value: £357,882

CPV Codes

  • 48000000 - Software package and information systems
  • 51300000 - Installation services of communications equipment

Reference

Domains