Service Owner Management and Governance of the Contact Centre as a Service (CcaaS) contract

A Contract Award Notice
by DEFRA

Source
Contracts Finder
Type
Contract (Services)
Duration
2.5 month
Value
£99K
Sector
BUSINESS
Published
11 Jan 2024
Delivery
09 Jan 2024 to 28 Mar 2024
Deadline
05 Jan 2024 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Defining the service owner role for the Contact Centre as a Service (CcaaS) contract and developing a blueprint for collaborative ways of working

Award Detail

1 Methods Business & Digital Technology (London)
  • Value: £99,112

CPV Codes

  • 79411000 - General management consultancy services

Other Information

DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted DPEL Service Owner for Contact Centre as a Service 1.0 - Final_Redacted.pdf

Reference

Domains