Bill Printing
A Utilities Contract Notice
by NORTHUMBRIAN WATER LIMITED
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 5 year
- Value
- ___
- Sector
- BUSINESS
- Published
- 15 Jan 2024
- Delivery
- 01 Dec 2024 to 30 Nov 2029
- Deadline
- 30 Jan 2024 16:00
Concepts
Location
DURHAM
2 buyers
- Northumbrian Water Durham
Description
The scope of works includes, but is not limited to, a service provider for the provision of bill printing. The items that are to be provided include: 1. Printing of our customer bills and letters, including: - Laser printing of bills and letters. - Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents. - Enclosing ready for collection by downstream service provider to meet mailsort requirements. - Provide or process controls tracking data from receipt of files to the despatch of mail. - Procurement / provision of stationery including paper, envelopes and occasionally leaflets. - Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached. - Processing of returned mail, including providing a weekly file detailing mail returned. 2. PayPoint payment card production, including: - Provision or sourcing of plastic payment cards, and paper for customer letters - Encoding of magnetic strip - Card attached to customer letter and mailed. Currently mailed using existing envelope stock from our main print files detailed above. 3. Hybrid Mail solution - Providing a print solution for our colleagues working both in the office and at home
Total Quantity or Scope
The initial contract will be for a period of three years with the option to extend for a further two years. The supplier must be able to manage the printing and fulfilment of 12 to 25,000 items on a daily basis. In addition to daily files they should be able to manage the peak of annual billing. This will require a phased mailing over a four week period during February and March where approximately 550,000 bills will be produced . This is in addition to our daily file volumes. Approximate annual volumes - Daily bills 1.5m, Usually 2-4 sheets. Typically 4 sheets April to September when additional onserts are used and 2 sheets October to March. - Daily Letters 2.4m, 1 to 3 page documents - Annual bills 0.55m, Typically 4 sheet bills including selective onserts, a small number may have up to two additional onserts. - Outer envelopes 4.5m 162mm x 235mm - Return envelopes, 1.1m 102mm x 216mm All bills and letters are printed on continuous plain white paper. In the 12 months up to end of November 2023 our continuous paper usage has totalled 10.255 million A4 sheets Payment Cards - Approximately 30,000 cards are issued per year. Volumes are on average 115 per day Hybrid Mail - Over the last 12 months our monthly volumes have been between around 4,000 and 11,000.
Renewal Options
The initial contract term will run from 01/12/2024 for three years to 30/11/2027. The option will be available to extend the Contract from a further two years to 30/11/2029. The total maximum duration of the Contract being five years.
CPV Codes
- 79810000 - Printing services
Indicators
- Bids should cover the whole contract.
- Options are available.
- Renewals are not available.
- Professional qualifications are sought.
- Award on basis of price and quality.
Other Information
Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called 'Ariba'. Expressions of interest from this notice must be sent to the e-mail address laura.mcmain@nwl.co.uk before the deadline date of the 30 January 2024 at 16:00hrs. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 5th Feburary 2024 at 12noon. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number There are a number of mandatory requirements set out in this notice (section III Conditions for participation) for inclusion in this tender process, please ensure you can meet these requirements before you express your interest
Reference
- FTS 001202-2024