PS23439 - Consumer Information and Advice Programme Evaluation RAF048/2324

Concepts

• swindon
• research and development
• outcome evaluation
• consumer advice
• a comprehensive evaluation
• this evaluation
• ps23439 - consumer information and advice programme evaluation raf048/2324
• consumer advice and information
• consumer
• advice

Location

Description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the Crown Commercial Services Research & Insight DPS RM6126 Brief Description of Requirement DESNZ is seeking to commission a comprehensive evaluation of the local in-person advice and phoneline services within its home retrofit Consumer Advice and Information (CAI) programme. We expect this evaluation to comprise a programme of research including surveys, qualitative interviews, ethnography and desk-based research to provide a detailed analysis of: (i) how the services were delivered and experienced by users, identifying successes of and challenges faced in delivery (through process evaluation); (ii) the extent to which the services achieved their stated objectives (outcome evaluation); and (iii) the extent to which the policy represented value for money (VfM) to the public purse (economic evaluation).

Award Detail

CPV Codes

• 73000000 - Research and development services and related consultancy services

Indicators

• Contract is suitable for SMEs.

Other Information

n/a PS23439 Order-Form Redacted (1).pdf