SOFT MARKET TEST - Customer Service IT Solution Melton Borough Council

A Tender Notice
by WELLAND PROCUREMENT

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
___
Sector
TECHNOLOGY
Published
12 Apr 2024
Delivery
01 Apr 2025 to 31 Mar 2030
Deadline
10 May 2024 11:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Council would like to hear from suppliers of IT solutions in relation to a customer service journey, to be used by the Customer Services team at Melton Borough Council. The Council is open to how this new provision could be delivered, including different solutions that may be available, how the service could be improved with innovation and what can be provided on a long-term basis.

CPV Codes

  • 48000000 - Software package and information systems
  • 79342000 - Marketing services

Indicators

  • Contract is suitable for SMEs.

Other Information

Please log on to ProContract e-procurement portal and search for project reference DN719405 for further information. https://procontract.due-north.com/Register

Reference

Domains