CNS PTAC Digital Contact Centre Implementation

A Contract Award Notice
by NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Source
Contracts Finder
Type
Contract (Services)
Duration
3.5 month
Value
£120K
Sector
TECHNOLOGY
Published
03 May 2024
Delivery
15 Jan 2024 to 30 Apr 2024
Deadline
14 Jan 2024 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for consultancy to support the digital implementation of the Patient Transport Advice Centre (PTAC) contact centre, delivered by Care Navigation Services (CNS), to Monstarlab UK Limited. This requirement has been procured via Crown Commercial Services (CCS) G-Cloud 13 Framework Agreement (RM1557.13), Lot 3: Cloud Support.

Award Detail

1 Monstarlab (London)
  • Value: £120,000

CPV Codes

  • 72222000 - Information systems or technology strategic review and planning services
  • 72225000 - System quality assurance assessment and review services
  • 72226000 - System software acceptance testing consultancy services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains