Contact Centre & Telephony Solution

A Contract Award Notice
by FENLAND DISTRICT COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
3.5 year
Value
£170K
Sector
TECHNOLOGY
Published
02 Aug 2024
Delivery
01 Mar 2024 to 31 Jul 2027
Deadline
12 Dec 2023 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Replacement of telephony solution with an externally hosted solution. To include contact centre system and soft phone solution. Using CCS Framework RM6116.

Award Detail

1 Opus Business Systems (Reigate)
  • Value: £169,689

CPV Codes

  • 48000000 - Software package and information systems
  • 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Indicators

  • Contract is suitable for SMEs.

Reference

Domains