Healthwatch Services

Concepts

• health and social work
• health services
• healthwatch hounslow
• healthwatch england
• healthwatch services
• the commissioned services
• the service
• the services
• healthwatch
• people

Location

London

Description

Healthwatch Hounslow will be the local consumer champion for health and social care representing the collective voice of people who use services and public. It will build up a local picture of community needs, aspirations and the experience of people who use the services. Healthwatch Hounslow will report any concerns about the commissioned services to commissioners, providers and health scrutiny. Healthwatch Hounslow will develop and maintain effective working relationship with local providers, regulators, commissioners, Public Health, NWL ICB (Hounslow Borough) and Healthwatch England.

Total Quantity or Scope

The service will ensure effective use of a range of means when collecting Hounslow residents’ views and experiences. This may include use of technology, face to face or telephone. The service must be fully accessible to people with specialist communication needs, such as people with sight and hearing loss and be well publicized in a range of different mediums, formats and routes that are accessible to all local people.

Renewal Options

31ST MARCH 2029 – 30TH MARCH 2030 31ST MARCH 2030 – 30TH MARCH 2031

Award Criteria

CPV Codes

• 85000000 - Health and social work services
• 85100000 - Health services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Award on basis of price.