Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services

Concepts

• survey services
• warwickshire
• survey conduction
• survey design
• telephone survey
• survey analysis
• customer satisfaction survey
• public opinion polling
• customer survey
• monthly victim satisfaction surveys

Location

Description

The Police & Crime Commissioner for Warwickshire (The Authority) has a requirement to purchase a provision for monthly victim satisfaction surveys through data shared plus twice-yearly public confidence and engagement surveys on behalf of Warwickshire Police. The Authority is seeking a suitable provider who can undertake the surveys and add value to the provision. The contract will be for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for initial term is GBP £199,500.

CPV Codes

• 79311000 - Survey services
• 79311200 - Survey conduction services
• 79311100 - Survey design services
• 79311210 - Telephone survey services
• 79310000 - Market research services
• 79311300 - Survey analysis services
• 79342311 - Customer satisfaction survey
• 79320000 - Public-opinion polling services
• 79300000 - Market and economic research; polling and statistics
• 79342310 - Customer survey services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

See procurement documents published on the InTend tendering portal for full details of requirements and tender return instructions. All expressions of interest should be made via the Warwickshire Police InTend tendering portal accessible via the InTend Bluelight Hub: https://sell2.in-tend.co.uk/blpd/home. You can view the tender details via the `Tenders` tab. However to view the procurement documents you MUST register/ log in. To register please go to the `Portals` section and select Warwickshire Police to get to our tender portal. If you are already registered, simply log in and go the `Tenders` section to access the tender and the documents. Link to Supplier Guide for the InTend Sell2Bluelight system (to access copy and paste the link into your internet browser) https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-sup... Any questions relating to this procurement procedure must be made via the Correspondence function on the InTend portal. Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/warwickshirepolice/aspx/