RBGKEW1375 - RBG Kew Visitor Insights Programme (VIP)

Concepts

• market research
• richmond
• key actionable insights
• rbg kew
• visitor profile
• kew gardens
• kew
• vip
• rbgkew1375 - rbg kew visitor insights programme
• an ongoing visitor survey

Location

London: LONDON

Description

RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.

Renewal Options

Optional extension clause of up to 24 months

CPV Codes

• 79310000 - Market research services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Richmond:-Market-research-services... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RP8JX5NH87 GO Reference: GO-20241127-PRO-28679383