Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

Concepts

• health and social work
• harrow
• community and personal services
• concessionary travel applications
• non-automatic concessionary travel permits
• clinical assessments
• hidden disabilities assessment services
• concessionary travel mobility
• concessionary travel
• total service volumes

Location

Description

The London Borough of Harrow is inviting tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.

Total Quantity or Scope

The Authority is seeking a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application. Currently, non-automatic applications and renewals are provided under a contract that is scheduled to expire on 31st May 2025. Automatic applications and renewals including the administrative work and updating of relevant IT systems are currently provided by LB Harrow.

Renewal Options

The Authority is looking for potential service provider(s) to be awarded a contract for a period of 3 years with the option to extend for 2 years.

Award Criteria

CPV Codes

• 85000000 - Health and social work services
• 98000000 - Other community, social and personal services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **