Look Ahead Care & Support - IT Managed Service Provider

Concepts

• information technology
• an it managed service provider solution
• support - it managed service provider
• -24/7 managed service desk -server
• look ahead care & support - it managed service provider
• ahead care
• the look ahead it strategic plan
• billing and builds -reporting and service reviews -technical and innovation guidance
• care
• managed

Location

United Kingdom:

Description

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Renewal Options

The tender and resulting contract comes with the option to extend the 36 month term of the contract for a further 24 months. Therefore a total 60 month or 5 year contract is available

Award Criteria

CPV Codes

• 72222300 - Information technology services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=233452. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (MT Ref:233452)