Provision of Customer Excellence Training

A Contract Award Notice
by CROWN COMMERCIAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£12K
Sector
PROFESSIONAL
Published
22 Jan 2025
Delivery
07 Jan 2025 to 06 Jan 2026
Deadline
30 Dec 2024 00:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Supplier is required to provide 7 'one-day' face to face workshops to be delivered on-site in Liverpool, Norwich and Newport. The purpose of the customer excellence training is to achieve an aligned approach to customer service; covering topics including communication skills, questioning and listening, and empathy.

Award Detail

1 Ccma Ventures (None)
  • Value: £11,700

CPV Codes

  • 80500000 - Training services

Indicators

  • Contract is suitable for SMEs.

Other Information

Redacted contract CCHR24A08 - REDACTED Buyer-Supplier Contract v1.0.docx

Reference

Domains