Customer Contact Centre Cloud Platform

A Contract Award Notice
by LONDON BOROUGH OF ENFIELD

Source
Contracts Finder
Type
Framework (Services)
Duration
5 year
Value
£1M
Sector
TECHNOLOGY
Published
22 Jan 2025
Delivery
21 Jan 2025 to 20 Jan 2030
Deadline
12 Sep 2024 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services. The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.

Award Detail

1 Kerv Experience (London)
  • Value: £1,074,542

CPV Codes

  • 48000000 - Software package and information systems

Reference

Domains