Future Integrated User Services (F-IUS) Fixed Voice and Video Secret (FVVS)

Concepts

• telecommunications services
• corsham
• future integrated user services
• fvvs
• defence digital’s operational service management
• a managed service provider
• defence digital’s operational service management (osm) service desk and itil functions
• a ‘user support service
• a managed service provider (msp
• user

Location

United Kingdom:

Description

This procurement is for Commercial off the shelf (COTS) devices and standard market available hardware to supply a Unified Communications (UC) solution for FVVS to be consumed by the User through hard and soft existing clients. However, there will be a requirement to provide modified off the shelf (MOTS) devices for sensitive locations where the normal COTS products do not meet with MOD requirements. This ‘New Service’ will contain a service wrap delivered by a Managed Service Provider (MSP) onboarded to Defence Digital’s Operational Service Management (OSM) Service Desk and ITIL functions. A suite of COTS standard features will be enabled allowing Users to self-administer, whilst a ‘User Support Service’ will be included to provide the User an optional ‘White Glove’/concierge service specifically for special events and senior engagements

CPV Codes

• 64200000 - Telecommunications services

Indicators

• This is a one-off contract (no recurrence)
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Contracting Authority intends to use an e-Tendering system in this procurement exercise, please visit www.contracts.mod.uk for full details and to register your interest in this procurement.