Call handling services (out of hours)

A Tender Notice
by EAST MIDLANDS HOUSING GROUP

Source
Find a Tender
Type
Contract (Services)
Duration
4 year
Value
£0-£630K
Sector
BUSINESS
Published
28 Jan 2025
Delivery
01 May 2025 to 31 Mar 2029
Deadline
28 Feb 2025 12:00

Concepts

Location

East Midlands England:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Provision of the out of hours call handling services for EMH Housing and Regeneration, and Midlands Rural Housing.

Total Quantity or Scope

EMH Housing and Regeneration and Midlands Rural Housing's out of hours call handling services contract.

Renewal Options

The initial contract term will be from 1 May 2025 until 31 March 2029.The contract may be extended for a further three years in annual increments at the sole discretion of EMH, until a maximum of 31 March 2032.Price increases for 1 April 2026 and each subsequent each year shall be at the rate of inflation for the preceding 12 months as measured by the Consumer Price Index (CPI) in March 2026 a

CPV Codes

  • 79510000 - Telephone-answering services

Indicators

  • This is a recurring contract.
  • Renewals are available.

Other Information

To access the invitation to tender document and respond, please go to our In-Tend portal at https://in-tendhost.co.uk/emh/aspx/Home ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains