ProCAD Support and Maintenance

Concepts

• downpatrick
• information technology
• maintenance
• the support contract
• a cad maintenance & support contract
• a maintenance & support contract
• procad support
• procad
• emergency incidents
• application licences

Location

Northern Ireland:

Description

A maintenance & support contract is required to ensure the Computer Aided Dispatch mobilising system continues to provide NIFRS with a means of mobilising resources to emergency incidents. The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies.

Total Quantity or Scope

The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a CAD maintenance & support contract to run to support the Command and Control System. Additional information: The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.

Award Detail

Renewal Options

Option to extend up to 36 months beyond the initial contract period

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Options are available.

Legal Justification

Motorola Solutions Ltd. own the intellectual property rights and hold the source code for the ProCAD system and are the only supplier that can provide support, services and training on this unique configuration. Exclusive Rights 32(2)(b)(iii) Reasons apply. The C&C system comprises bespoke ProCAD software provided by Motorola Solutions Ltd, together with associated hardware and interfaces to a number of other critical systems including GD92 mobilising system, Mobile Data system, Management Information system (MIS) and Integrated Communications Control System (ICCS). ​

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.