Bill Payment & Cash Payout Counter Services

A Tender Notice
by YORKSHIRE WATER SERVICES LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
___
Sector
ENVIRONMENT
Published
30 Jan 2025
Delivery
To 05 Feb 2030 (est.)
Deadline
03 Mar 2025 00:00

Concepts

Location

Yorkshire and the Humber:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Yorkshire Water (YW) provides water and sewerage services to over 5 million people. Customers have the option to pay their bills using a barcoded bill or payment card via over-the-counter services using cash or debit card. Ensuring a seamless and widely accessible payment solution is critical to our service delivery. Total forecasted spend: £1.6 million over five years (FY 25/26 to FY 29/30).

Lot Division

1 Bill Payment Services

Customers can pay their Yorkshire Water bill at a outlet using a barcoded bill or magnetic swipe card.
2 Cash Pay-out Services

A quick cash voucher scheme enabling Yorkshire Water customers to receive a refund in cash at a outlet.

CPV Codes

  • 65100000 - Water distribution and related services

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** 5. Procurement Process 5.1 Expression of Interest (EOI) Interested suppliers must submit a notification to participate in the tender process via email to Pedro Martins at pedro.martins@yorkshirewater.co.uk. 5.2 Selection Questionnaire (SQ) Upon receipt of an EOI, a Selection Questionnaire (SQ) will be issued via SAP Ariba. This will be a pass/fail assessment to ensure minimum eligibility. Bidders who do not meet the criteria may be excluded at this stage, though they may have an opportunity to resubmit. 5.3 Invitation to Tender (ITT) Successful bidders from the SQ stage will receive an Invitation to Tender (ITT). This will include commercial and qualitative assessments for each lot. Tender documents and evaluation criteria will be provided via SAP Ariba.

Reference

Domains