RFI - Customer Video Triage Technology

A Pre-Procurement Notice
by CHP

Source
Contracts Finder
Type
Future Contract ()
Duration
not specified
Value
___
Sector
TECHNOLOGY
Published
30 Jan 2025
Delivery
13 Mar 2025 to 13 Mar 2025
Deadline
20 Feb 2025 23:59

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

CHP are seeking information on the potential of customer video triage technology in our customer service department. The purpose of this Request for Information (RFI) exercise is to: • assess the capabilities within current markets to deliver a potential solution • allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process • enable CHP to develop its knowledge understanding of the market This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender.

CPV Codes

  • 48500000 - Communication and multimedia software package

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Please submit RFIs via the ProContract e-tendering portal. You can access the RFI document on the ProContract portal: https://procontract.due-north.com/Advert/Index?advertId=569606e0-22df-ef11-8133-... If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

Reference

Domains