Provision of TRAMS Digital Ordering and Workflow Process Solution

Concepts

• cardiff
• software package
• a digital ordering and workflow process service
• the overall trams programme
• digital
• workflow
• ordered
• trams
• information systems
• industry specific

Location

Wales: Newport

Description

NHS Wales Shared Services Partnership (NWSSP) are seeking to appoint a strategic partner to deliver a digital ordering and workflow process solution on behalf of the Transforming Access to Medicines (TRAMS) programme. The key deliverable for this procurement is a digital ordering and workflow process service that will facilitate customers ordering products from an agreed Medicines Product Catalogue. The Contracting Authority is seeking to appoint a supplier who is able to deliver all aspects of the service, including: - the software and application support - the resilient and secure hosting and infrastructure support

Total Quantity or Scope

The Transforming Access to Medicines (TRAMS) programme is a programme to establish a new Pharmacy Technical Service which will, in essence, be a medicines manufacturing service, whereby customers (typically NHS Wales Health Boards/Trusts) will be placing orders for medicines. The TRAMS programme is a strategic Welsh Government programme delivered in partnership with NHS Wales Shared Services Partnership and the Health Boards/Trusts to transform Pharmacy Technical Services in Wales. The Minister for Health and Social Services endorsed the new service in an announcement on 17 March 2021. The Digital System Project is one of the main projects that underlines this programme, which has Welsh Government approval. The Digital System will become the backbone, which will underpin the operation of the new Pharmacy Technical Service. The aims of the overall TRAMS programme are: - To enable staff in hospitals and cancer centres to order medicines they need in a timely, safe, and efficient way - To facilitate the smooth operation of the medicine’s preparation service with workflow, stock control and manufacturing planning. The new Digital System will not be replacing an existing service and so will be used to support a new Pharmacy Technical Service, enabling medicines to be: - Ordered by pharmacy staff from the hospital, - Manufactured in accordance with Standard Operating Procedures, - Quality Assurance checked, - Dispatched, and - Invoiced … Without the digital ordering system in place, patients will not be able to receive their medicine, including urgent Chemotherapy and post-surgery requirements. The Contracting Authority is seeking a supplier able to deliver all aspects of the service including: - The software and application support - The resilient and secure hosting and infrastructure support

Renewal Options

Initial contract duration 7 years with the option to extend for a further five years (3+1+1)

CPV Codes

• 48000000 - Software package and information systems
• 72212100 - Industry specific software development services

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Bidders should note that they will be required to enter into terms and conditions of contract as set out in the tender documents and that save for matters of clarification or consistency, the contracting authority will not negotiate the terms. The Contracting Authority is proposing to use the Open Procedure under the Public Contracts Regulations (2015) to conduct this procurement. Velindre University NHS Trust will award the contract as hosts of NHS Wales Shared Services Partnership - Procurement Services. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. The contracting authority reserves the right to award the Contract in whole or in part. The contracting authority reserves the right to pause, halt and/or annul the tendering process and not to award the Contract. The Contract to which this procurement relates are funded via Welsh Government funding. Please refer to the invitation to tender for rights reserved to the contracting authority should the said funding cease or reduce. Delivery of the requirement under the proposed Contract is on or around 18th August 2025. To complete your formal proposal, please access the ITT via the Bravo eTender Wales portal where you will find a full suite of tender documentation. 1. Register your company on the eSourcing portal (this is only required once) - Browse the eSourcing portal: https://etenderwales.bravosolution.co.uk/ and click the link to register - Accept the Ts and Cs and click 'continue' - Enter your correct business/user details 2. Express and interest in the tender - Log into the portal with the username/password - Click the 'ITT Open to all suppliers' link - Click on itt_115830 - Click the 'express interest' button at the top of the page - This will move the ITT into your 'my ITT's page (this is a secure area reserved for your projects only) - You can now access any attachments by clicking 'buyer attachments' in the 'ITT details' box 3. Responding to the tender - Click 'my response' under 'ITT details' and you can choose to 'create response' or to 'decline to respond' (please give a reason if declining) - You can now use the 'messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion and then follow the on screen instructions to complete the tender response NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148255 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: detailed within the tender documentation. (WA Ref:148255) The buyer considers that this contract is suitable for consortia.