Research and Customer Engagement Framework

A Tender Notice
by CADENT GAS LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£-£4M
Sector
PROFESSIONAL
Published
21 Feb 2025
Delivery
To 23 Feb 2030 (est.)
Deadline
21 Mar 2025 16:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period. There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Lot Division

1 Customer, Business and Stakeholder Engagement - Market Research

Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.

2 Consultancy and Assurance

Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.

Renewal Options

There will be 3 options to extend the initial term, in 12 month increments.

CPV Codes

  • 79300000 - Market and economic research; polling and statistics
  • 79310000 - Market research services
  • 73210000 - Research consultancy services

Indicators

  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are not available.

Other Information

Please email hannah.tomlinson@cadentgas.com for access to the PQQ documents. ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains