Out of Hours Call Handling & Telecare Alarm Monitoring Services

Concepts

• call centre
• kings lynn
• telecare alarm monitoring services
• hours call service
• telecare alarm
• hours call handling & telecare alarm monitoring services
• call handling
• our telecare alarm service
• hours
• monitoring

Location

North and West Norfolk

Description

At Freebridge we are reviewing the current Out of Hours Call Handling and Telecare Alarm Monitoring Services contract. We currently have 17 Sheltered Scheme sites with approx. 650 residents using our Telecare Alarm service, approx. 750 alarm connections and approx. 8,600 residents across all stock relying on the out of hours call service.

CPV Codes

• 79512000 - Call centre

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Call-centre./8XF7Q5... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8XF7Q522X7 GO Reference: GO-2025228-PRO-29610009