Tenant Satisfaction Survey

A Prior Information Notice
by WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)

Source
Find a Tender
Type
Contract (Services)
Duration
1 year
Value
___
Sector
PROFESSIONAL
Published
13 Mar 2025
Delivery
15 Apr 2025 to 15 Apr 2026
Deadline
n/a

Concepts

Location

Greater Manchester:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on. We are looking to appoint a research company to conduct a survey with our tenants and customers in line with the TSM perception survey guidelines. We have an internal data and insight team and will require access the raw data, as well as the analysis provided by the successful partner. We now have data available from; a trial TSM in October 2022, TSM 2023/24, TSM 2024/25 to measure against any changes. This contract is for the delivery of the first survey in June/July 2025.

CPV Codes

  • 79311200 - Survey conduction services
  • 79311210 - Telephone survey services
  • 79342311 - Customer satisfaction survey
  • 79311000 - Survey services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains