SBS22-208 NECS Support & Development Dynamics CRM

A Contract Award Notice
by N H S SHARED BUSINESS SERVICES

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£78K-£78K
Sector
TECHNOLOGY
Published
18 Mar 2025
Delivery
07 Mar 2023 to 07 Mar 2024
Deadline
20 Feb 2023 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service

Award Detail

1 Telefonica (Craigavon)
  • Value: £77,925

CPV Codes

  • 48311100 - Document management system

Indicators

  • Contract is suitable for SMEs.

Reference

Domains