Contract for Enterprise Service Management System

Concepts

• enterprise resource planning
• liverpool
• enterprise service management system
• enterprise service management
• contract for enterprise service management system
• system
• management
• enterprise
• software package
• other parts

Location

North West England:

Description

We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.

Total Quantity or Scope

This has now been awarded

Award Detail

Renewal Options

We are able to extend for a period of 12 months as per the tender pack and contract notice

Award Criteria

CPV Codes

• 48451000 - Enterprise resource planning software package

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This is an award notice