GB-Glasgow: Contact Centre Services

A Contract Award Notice
by STUDENT LOANS COMPANY

Source
Contracts Finder
Type
Contract (Services)
Duration
4 year
Value
£83M
Sector
PROFESSIONAL
Published
15 Apr 2025
Delivery
31 Mar 2025 to 30 Mar 2029
Deadline
17 Dec 2024 00:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

Award Detail

1 Teleperformance (Bristol)
  • Value: £82,600,000

CPV Codes

  • 79342300 - Customer services

Indicators

  • Contract is suitable for VCOs.

Other Information

Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=941831488

Reference

Domains