Provision of In- Country Presence South-Asia, Nigeria & Malaysia (GCU)

A Tender Notice
by GLASGOW CALEDONIAN UNIVERSITY

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
___
Sector
BUSINESS
Published
16 Apr 2025
Delivery
To 15 May 2028 (est.)
Deadline
16 May 2025 12:00

Concepts

Location

Glasgow

Geochart for 2 buyers and 0 suppliers

Description

The University is seeking a Contractor(s) for the provision of In-Country Presence in the South Asia region (excluding Pakistan), Nigeria and South East Asia. The Directorate of Future Students, Marketing and Communications key function is to develop, manage and execute the University’s marketing and recruitment strategy, enabling the University to achieve student recruitment targets (all degree levels) from UK and international markets, as well as more broadly build and bolster our brand position and levels of recognition.

Lot Division

1 In-Country Presence in South Asia (excluding Pakistan)

The University has identified the need for continued South Asia regional presence to support recruitment targets and associated objectives. The South Asia region has been identified through market intelligence and experience as a region with potential to contribute significantly to these targets over the next three years. The priority markets in this region for GCU are India, Nepal, Bangladesh and Sri Lanka. We require the regional presence in South Asia to support recruitment and conversion activities in these priority markets. We require an in regional presence to provide effective, measurable and proven strategic recruitment and conversion support. Based on research and previous experience of the HE sectors; this presence should be in a city hub in India that fits well with our course portfolio and provides the institution with competitive advantage. (i.e. either Mumbai and Delhi). We are requesting recommendations as how best to resource this. The contractor must have capacity and resources in South Asia region to efficiently facilitate the attainment of international targets.

Award Criteria
Service Delivery 30.0
Key Personnel 13.0
Continuous improvement and Innovation 10.0
Management Information/Reporting 8.0
Business Continuity 5.0
Sustainable Procurement - University Values 2.0
Fair Work Practices 2.0
PRICE 30.0
2 In-Country Presence in Nigeria

Nigeria has been a top recruitment market for GCU for many years. We require an in-country presence to continue to maximise recruitment opportunities for GCU postgraduate courses and to also grow the appeal of GCU undergraduate courses in the market. The in-country presence will build relationships with key sponsors and visit on a regular basis and participate in local events. The regional presence also needs to provide market insights and intelligence that contributes to maximising recruitment opportunities and mitigating risks. In addition to this operational function the University also require full cycle reporting and reflection on engagement to maximise efficiencies. We require an in regional presence to provide effective, measurable and proven strategic recruitment and conversion support. Based on research and previous experience of the HE sectors; this presence should be in a city hub in Nigeria that fits well with our course portfolio and provides the institution with competitive advantage. We are requesting recommendations as how best to resource this. The contractor must have capacity and resources in Nigeria to efficiently facilitate the attainment of international targets.

Award Criteria
Service Delivery – Methodology 30.0
Service Delivery- Key Personnel 13.0
Service Delivery- Continuous improvement and Innovation 10.0
Management Information/Reporting 8.0
Business Continuity 5.0
Sustainable Procurement - University Values 2.0
Fair Work Practice 2.0
PRICE 30.0
3 In-Country Presence in South East Asia

As GCU begins to enter new priority diversification markets in South East Asia, we are seeking an experienced partner capable of supporting GCU in building, acquiring and maintaining market share over time. Five of our priority diversification markets are in South East Asia (Indonesia, Malaysia, Thailand, Vietnam and Philippines). All these markets are at market entry or development stage for GCU, with currently very low enrolment numbers. An in-country presence will serve as the local liaison, fostering consistent communication and relationships with GCU agent network, prospective students and offer holders. By leveraging the local knowledge and cultural understanding, the in-country presence will recommend recruitment and conversion plans to resonate with the target audiences. The representative will conduct information sessions, participate in education fairs, and engage with local schools to actively promote GCU's programmes. The regional presence will provide market insights and intelligence that contributes to maximising recruitment opportunities and mitigating risk in this region. This is crucial for GCU to make informed decisions and adapt its strategies in the dynamic South East Asian region. In addition to this operational function the University also require full cycle reporting and reflection on engagement to maximise efficiencies.

Award Criteria
Service Delivery- Methodology 30.0
Service Delivery- Key Personnel 13.0
Service Delivery – Continuous improvement and Innovation 10.0
Management Information/Reporting 8.0
Business Continuity 5.0
Sustainable Procurement - University Values 2.0
Fair Work Practices 2.0
PRICE 30.0

CPV Codes

  • 79411100 - Business development consultancy services

Indicators

  • Bids should cover a maximum number of lots.
  • Bids may cover one or more lots.
  • Renewals are not available.
  • Financial restrictions apply.
  • Award on basis of price.

Other Information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. The successful bidder must confirm that they comply with the requirements of the Modern Slavery Act 2015. Please refer to Part III Section D Selection Criteria: Questions within 3D.2 of the SPD FORM OF TENDER Please complete “Appendix A – Form of Tender” in the Technical Questionnaire in PCS-Tender. This information should be submitted prior to award. It is for information only and will not be scored however failure to submit a signed copy will result in elimination from the procurement exercise. SUB-CONTRACTORS Please complete “Appendix C – List of Sub-Contractors” if applicable in the Technical Questionnaire in PCS- Tender. This information should only be submitted if applicable prior to award. It is for information only and will not be scored. FREEDOM OF INFORMATION Please complete “Appendix D – Freedom of Information” if applicable in the Technical Questionnaire in PCS-Tender. This information should only be submitted if applicable prior to award. It is for information only and will not be scored. SUPPLY CHAIN CODE OF CONDUCT Please complete “Appendix E – APUC Ltd Supply Chain Code of Conduct” in the Technical Questionnaire in PCS-Tender. This information should be submitted prior to award. It is for information only and will not be scored. ANTI-BRIBERY POLICY Please complete “Appendix F – Anti-Bribery Policy” in the Technical Questionnaire in PCS-Tender. This information should be submitted prior to award. It is for information only and will not be scored however failure to submit a signed copy will result in elimination from the procurement exercise. GDPR - CONTRACTOR ASSURANCE ASSESSMENT QUESTIONNAIRE Please complete "Appendix H - Contractor Assurance Assessment Questionnaire" in the Technical Questionnaire in PCS-Tender. This information should be submitted prior to award. It is for information only and will not be scored. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29006. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:796371)

Reference

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