WBS Customer Relationship Management System

Concepts

• coventry
• administration software
• information systems
• customer relationship management
• wbs customer relationship management system
• a full featured modern customer relationship management (crm) system
• system
• management
• relationship
• wbs

Location

Coventry:

Description

The University of Warwick has a requirement to purchase a full featured modern Customer Relationship Management (CRM) system to support the marketing, recruitment and admissions functions for Warwick Business School’s MBA and Executive Education programmes. The University will require Initial Phase completed by as soon as possible after appointment, for active use by 1st March 2026.

Total Quantity or Scope

In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick).

Renewal Options

The initial contract duration will be 3 years; the University reserves the right to extend this contract on an annual basis for an additional 2 years thereafter.

CPV Codes

• 48219300 - Administration software package
• 48000000 - Software package and information systems
• 48190000 - Educational software package
• 48510000 - Communication software package

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

Initial Phase would include Minimum Viable Product (MVP), maintaining existing functionality and the provision of a robust admissions portal and Core CRM system. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick).The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) or the Procurement Act 2023 and associated Procurement Regulations 2024 (and as may be amended from time to time) and its procurement activities are not sub ** PREVIEW NOTICE, please check Find a Tender for full details. **