L25013-T-SG - Customer Data Unification Platform

Concepts

• data services
• luton
• electronic data management (EDM)
• data acquisition system
• electronic data exchange
• data processing
• data conversion
• data preparation
• relevant contextual data
• data capture

Location

Luton:

Description

LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed.

Total Quantity or Scope

For further details, please see the tender documentation available via the procurement portal. Additional information: Please see tender documents.

CPV Codes

• 72300000 - Data services
• 48000000 - Software package and information systems
• 48480000 - Sales, marketing and business intelligence software package
• 48482000 - Business intelligence software package
• 48610000 - Database systems
• 48611000 - Database software package
• 48613000 - Electronic data management (EDM)
• 48614000 - Data-acquisition system
• 64216110 - Electronic data exchange services
• 72000000 - IT services: consulting, software development, Internet and support
• 72310000 - Data-processing services
• 72311100 - Data conversion services
• 72312100 - Data preparation services
• 72313000 - Data capture services
• 72314000 - Data collection and collation services
• 72316000 - Data analysis services
• 72322000 - Data management services
• 72330000 - Content or data standardization and classification services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.
• Professional qualifications are sought.

Other Information

This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal. ** PREVIEW NOTICE, please check Find a Tender for full details. ** Please see tender documents for details.