IPED - The Supply and Support of a Correspondence Management System

Concepts

• document management
• edinburgh
• document management system
• correspondence management system
• correspondence management
• a new correspondence management system
• a wider correspondence management capability
• a correspondence management system
• system
• management

Location

Scotland:

Description

The Scottish Government is seeking a suitably qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

Total Quantity or Scope

The Scottish Government is seeking a suitably qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG. The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution. The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types - -Ministerial Correspondence -General Correspondence -Freedom of Information (FOI) Requests -Parliamentary Questions Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal Options

Initial contract period will be 24 months with the possible extension of a further 24 months.

Award Criteria

CPV Codes

• 72512000 - Document management services
• 48311000 - Document management software package
• 48311100 - Document management system
• 72212311 - Document management software development services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Financial restrictions apply.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 29099. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:796999)