24/7 Hazard Line

A Tender Notice
by MINING REMEDIATION AUTHORITY

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£2M
Sector
DEFENCE
Published
02 May 2025
Delivery
30 Sep 2025 to 30 Sep 2028
Deadline
02 Jun 2025 15:00

Concepts

Location

North East England:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Mining Remediation Authority has a dedicated emergency telephone line, (0800 288 4242), which must be answered 24 hours, 7 days a week, 365 days a year. After the service provider has taken a new call they will contact the authority immediately with details of the new incident that has occurred. The Service Provider will also need to provide a 24 hours/365 days/annum emergency Service, including all public holidays, to provide an initial emergency response to surface hazards. This will require the Service Provider to provide sufficient numbers of Competent Persons to respond to and attend Surface Hazards, within the compulsory coalfield areas within 4 hours of the Surface Hazard being reported to the Service Provider.

Renewal Options

2 years extension available at 3 year gateway

Award Criteria

Price Per Quality Point Price per quality point (PQP) is an evaluation technique designed to make it easier to consistently and fairly compare bids of varying quality and price. It also makes it easier for bidders to judge how they may score overall. In this approach a PQP is calculated for each bid by: • Determining the bid price; • Determining the quality score for each bid, expressed as a whole number rather than as a percentage (though the whole number may still be points out of 100); and • Dividing the bid price by the quality score to give an output price per quality point. The PQP is established by dividing each bidder's price by its quality score. This enables true comparison of what the department will pay between per quality point and bidders are not being compared against each other, but only assessed based on their own bid.

CPV Codes

  • 71317000 - Hazard protection and control consultancy services
  • 79512000 - Call centre

Indicators

  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains