Patient Healthcare Communications and Related IT Services Framework

Concepts

• graphic display panels
• dorking
• telecommunications services
• internet services
• related it services framework
• related it services
• app development services
• healthcare services
• related it services project
• patient messaging services lot

Location

Description

The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services

CPV Codes

• 31682230 - Graphic display panels
• 35120000 - Surveillance and security systems and devices
• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support
• 72230000 - Custom software development services
• 72261000 - Software support services
• 48983000 - Development software package
• 48481000 - Sales or marketing software package
• 32510000 - Wireless telecommunications system
• 48515000 - Video conferencing software package
• 64200000 - Telecommunications services
• 64216100 - Electronic message services
• 64216120 - Electronic mail services
• 72400000 - Internet services
• 30200000 - Computer equipment and supplies
• 85000000 - Health and social work services
• 30231300 - Display screens
• 32232000 - Video-conferencing equipment
• 48512000 - Interactive voice response software package
• 79512000 - Call centre
• 72212515 - Video conferencing software development services
• 72262000 - Software development services
• 72300000 - Data services
• 35113000 - Safety equipment
• 71317210 - Health and safety consultancy services
• 79710000 - Security services
• 32320000 - Television and audio-visual equipment
• 30192400 - Reprographic supplies
• 64210000 - Telephone and data transmission services

Indicators

• Contract is suitable for SMEs.