Print Management and Associated Services

A Tender Notice
by GENERAL DENTAL COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
28 month
Value
£2M
Sector
MISCELLANEOUS
Published
13 May 2025
Delivery
01 Sep 2025 to 31 Dec 2027
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

Description

The General Dental Council (GDC) is going out to tender, to appoint a supplier for the provision of Print Management and Associated Services. The GDC is responsible for regulating dental professionals in the UK, ensuring that only qualified individuals can legally practise dentistry. As part of our statutory function, we maintain registers of over 44,500 dentists and 76,000 Dental Care Professionals (DCPs) and maintain a list of specialists also on the register, known as Specialist Lists, ensuring they remain complaint with regulatory requirements, including the annual renewal of their registration through the Annual Retention Fee (ARF) process. Registrants receive multiple notifications before, during and after renewals. This includes formal notices, reminders, and compliance related correspondence. While the GDC uses a range of digital communication channels such as email, SMS, and eGDC (our web-based system where registrants can maintain their registration details and pay their ARF by credit or debit card), it is a legal obligation for the GDC to send certain communications via physical mail. This ensures that registrants are properly notified of their obligations, especially in cases where digital communication may be unread, or insufficient for legal purposes. To support this statutory function, we require a reliable print management and mail fulfilment partner who is capable of handling high volumes of legally significant and time sensitive correspondence. The Supplier will undertake the management, proofing and production of personalised mailings using the data provided by the GDC. This includes proofing correspondences, validating the data and sending out the following: - Annual retention fee notices - Removal letters - Indemnity Notice of Erasure letters - Annual Practising Certificates - Registrant reminder letters The Supplier will provide additional services, including: - A secure method for sharing registrant/mailing data - A forward on service - A business reply service - A process for providing weekly management reports to the GDC (as described in the Service Level Agreement) - Ad-hoc registrant mailing - GDC stationery - Printing and sending of 'welcome packs' (including Standards of the Dental team book,

Renewal Options

The initial contract period will be two years and three months. There is provision for the contract to be extended for two additional periods of 12 months each, subject to the contract remaining fit for purpose and the supplier maintaining a good standard of contract performance.

Award Criteria

Delivery Approach Long criteria description
Contract Management Long criteria description
Terms and Conditions Long criteria description
Pricing Long criteria description

CPV Codes

  • 22000000 - Printed matter and related products
  • 79571000 - Mailing services
  • 79800000 - Printing and related services

Indicators

  • Renewals are available.

Other Information

registration certificate and register leaflet items For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Printed-matter-and-related... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/EJ78BSNFPN ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains