Capula Maintenance & Support agreement - 2025 only

A Contract Award Notice
by SELLAFIELD LIMITED - HINTON

Source: Find a Tender
Type: Contract ()
Duration: not specified
Value: £875K

Sector: MISCELLANEOUS
Published: 15 May 2025
Delivery: not specified
Deadline: n/a

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

Sellafield Warrington

1 supplier

Capula Stone

Description

Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:00 –17:30 Monday – Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur

Award Detail

1	Capula (Stone) Capula Maintenance & Support agreement Reference: 2 Value: £875,000

CPV Codes

None found

Legal Justification

The supplier has either built or modified the applications in question and are the only SMEs that have the skills and IPR required to provide change, incident and maintenance support for said applications.