Provision of Customer Research Partner

A Contract Award Notice
by PLUS DANE HOUSING LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
£130K
Sector
PROFESSIONAL
Published
16 May 2025
Delivery
not specified
Deadline
n/a

Concepts

Location

North West England: NORTH WEST (ENGLAND)

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

Lot Division

1 Customer Research (Perception Surveys)

Service to deliver customer perception surveys in compliance with the Consumer regulations set by the Regulator of Social Housing. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/2026 and optional extensions of up to a further 24 months
2 Transaction Satisfaction Survey Platform

Service of a platform to allow for ad-hoc transactional surveys to measure customer experience. Additional information: To respond to this opportunity please click here: https://plusdane.delta-esourcing.com/respond/EK57EEYZGZ Access Code: EK57EEYZGZ Contract period is an initial period of 3 years, first year ending 31/03/2026 and optional extensions of up to a further 24 months

Award Detail

1 Acuity Research & Practice (Devon)
  • Customer Research (Perception Surveys)
  • Reference: 022247-2025-1
  • Value: £130,000

Award Criteria

Quality 60%
Cost 40%

CPV Codes

  • 79342310 - Customer survey services
  • 79300000 - Market and economic research; polling and statistics

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** To view this notice, please click here: https://plusdane.delta-esourcing.com/delta/viewNotice.html?noticeId=950426472 GO Reference: GO-2025516-PRO-30598986

Reference

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