Problem Debt Customer Engagement

A Contract Award Notice
by FOLKESTONE AND HYTHE DISTRICT COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£40K
Sector
BUSINESS
Published
20 May 2025
Delivery
10 Sep 2024 to 09 Sep 2025
Deadline
09 Jun 2024 22:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.

Award Detail

1 Sigma Connected (None)
  • Value: £40,000

CPV Codes

  • 79940000 - Collection agency services
  • 85321000 - Administrative social services

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains