Corporate, Mobile & Contact Centre Telephony Procurement_26

A Prior Information Notice
by LIVERPOOL CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
10 year
Value
___
Sector
BUSINESS
Published
22 May 2025
Delivery
01 Jun 2026 to 01 Jun 2036
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The existing contracts for Contact Centre, Corporate & Mobile Telephony are currently due to expire in June, September & December 2025 respectively. Separate approvals are being sought by the relevant business areas to extend/vary each of these contracts up until June 2026 to ensure all three contracts are co-termed and enable sufficient timescales to assess the market for a suitable joined up solution. This request seeks to initiate an exercise to explore the unified procurement of a combined LCC telephony contract/solution. This would involve stipulating to the market the use of Teams, leveraging maximum value from the Microsoft E5 licence model and telephone element the Council already pay for.

CPV Codes

  • 64000000 - Postal and telecommunications services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains