Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services

Concepts

• typing, word processing and desktop publishing
• dorking
• voice recognition
• typing services
• dictating machines
• data services
• programming services
• digital dictation service solution
• transcription service solution
• managed service solution

Location

Description

This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution

CPV Codes

• 79550000 - Typing, word-processing and desktop publishing services
• 72212314 - Voice recognition software development services
• 72250000 - System and support services
• 72000000 - IT services: consulting, software development, Internet and support
• 48314000 - Voice recognition software package
• 48517000 - IT software package
• 72800000 - Computer audit and testing services
• 79551000 - Typing services
• 32332100 - Dictating machines
• 48900000 - Miscellaneous software package and computer systems
• 72300000 - Data services
• 72212000 - Programming services of application software
• 72268000 - Software supply services
• 72610000 - Computer support services
• 72317000 - Data storage services
• 32344110 - Voice-logging system
• 48311000 - Document management software package
• 32342450 - Voice recorders

Indicators

• Contract is suitable for SMEs.