Citizen Home Health Safety Check Contract

Concepts

• birmingham
• electrical services
• additional home compliance checks
• citizen home health safety check contract
• home health safety checks
• health and safety
• health
• home
• citizen
• homes

Location

West Midlands England:

Description

Citizen has awarded a contract for the provision of Home Health Safety Checks, including gas servicing and electrical compliance works. The contract is split into two lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry Following a two-stage restricted procedure, Sure Maintenance Ltd has been appointed as the successful supplier for both lots. The contract will run for a period of up to 10 years and is designed to promote best practice in service delivery, innovation, and collaborative working. The procurement process was conducted in accordance with the Public Contracts Regulations 2015. The contract covers the provision of Home Health Safety Checks across Citizen’s housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to: Annual gas servicing and maintenance Responsive gas repairs and emergency breakdown cover Electrical testing (EICRs) and remedial works Electrical upgrades and installations Data gathering to support asset management Delivery of additional home compliance checks during scheduled visits The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance. The works are split across two geographic lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry The contract is designed to reduce the number of visits to residents’ homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience. The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.

Lot Division

Award Detail

Award Criteria

CPV Codes

• 71314100 - Electrical services
• 31200000 - Electricity distribution and control apparatus
• 31210000 - Electrical apparatus for switching or protecting electrical circuits
• 31211000 - Boards and fuse boxes
• 31212000 - Circuit breakers
• 31213000 - Distribution equipment
• 31214000 - Switchgear
• 31214500 - Electric switchboards
• 31216000 - Lightning arrestors
• 31600000 - Electrical equipment and apparatus
• 31680000 - Electrical supplies and accessories
• 31681000 - Electrical accessories
• 31681400 - Electrical components
• 31682000 - Electricity supplies
• 39710000 - Electrical domestic appliances
• 39715000 - Water heaters and heating for buildings; plumbing equipment
• 39720000 - Non-electric domestic appliances
• 42160000 - Boiler installations
• 44100000 - Construction materials and associated items
• 44111500 - Insulators and insulating fittings
• 44111530 - Electrical insulating fittings
• 44130000 - Sewer mains
• 50531100 - Repair and maintenance services of boilers
• 50531200 - Gas appliance maintenance services
• 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
• 50532400 - Repair and maintenance services of electrical distribution equipment
• 50710000 - Repair and maintenance services of electrical and mechanical building installations
• 50711000 - Repair and maintenance services of electrical building installations
• 50720000 - Repair and maintenance services of central heating
• 51100000 - Installation services of electrical and mechanical equipment
• 51110000 - Installation services of electrical equipment
• 51112000 - Installation services of electricity distribution and control equipment
• 65100000 - Water distribution and related services
• 65210000 - Gas distribution
• 65310000 - Electricity distribution
• 65320000 - Operation of electrical installations
• 71317200 - Health and safety services
• 71630000 - Technical inspection and testing services
• 71631000 - Technical inspection services
• 71632000 - Technical testing services
• 50700000 - Repair and maintenance services of building installations
• 45315000 - Electrical installation work of heating and other electrical building-equipment
• 09330000 - Solar energy
• 45331000 - Heating, ventilation and air-conditioning installation work
• 09300000 - Electricity, heating, solar and nuclear energy
• 45310000 - Electrical installation work
• 45311100 - Electrical wiring work
• 45311200 - Electrical fitting work
• 71334000 - Mechanical and electrical engineering services
• 45211100 - Construction work for houses
• 45262640 - Environmental improvement works
• 45211000 - Construction work for multi-dwelling buildings and individual houses
• 31625100 - Fire-detection systems
• 31625200 - Fire-alarm systems
• 45312100 - Fire-alarm system installation work
• 50531000 - Repair and maintenance services for non-electrical machinery
• 50712000 - Repair and maintenance services of mechanical building installations
• 65200000 - Gas distribution and related services
• 65300000 - Electricity distribution and related services
• 45311000 - Electrical wiring and fitting work

Other Information

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