Social Media Monitoring Platform
A Contract Award Notice
by SCOTTISH QUALIFICATIONS AUTHORITY
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- not specified
- Value
- ___
- Sector
- PROFESSIONAL
- Published
- 30 May 2025
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Glasgow
1 buyer
- Scottish Qualifications Authority Midlothian
1 supplier
- Unnamed None
Description
The provision of services to deliver Social Media Monitoring Platform
Total Quantity or Scope
The purpose of this tender is to identify a vendor who can provide a social media monitoring platform to our organisation. The tender remit covers Facebook, X, Instagram and LinkedIn, as well as WhatsApp for customer service functions. Bluesky, Snapchat and TikTok functionality is desired by not essential. Our new social media monitoring platform should be capable of monitoring social media platforms, identifying mentions of our organisation, our products or services, and relevant keywords, as well as enabling us to engage with our audience and respond to their queries. It should also provide real-time analytics and insights, as well as in-depth report generating capabilities.
Award Detail
| 1 | Unnamed (None)
|
Award Criteria
| Evidence of ability to meet requirements relating to social listening (requirements 1-5) | 20 |
| Evidence of ability of meet requirements of content generation and customer engagement (requirements 6 and 9) | 20 |
| Evidence of ability of meet other noted requirements | 10 |
| Provide information covering all proposal requirements | 5 |
| Evidence of value-added services | 5 |
| price | 40 |
CPV Codes
- 79341000 - Advertising services
- 79315000 - Social research services
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. ** (SC Ref:800324)
Reference
- ocds-h6vhtk-04fa4f
- FTS 028872-2025