Non-Emergency Patient Transport Service for Kent & Medway

Concepts

• health services
• maidstone
• patient care
• medway non-emergency patient transport service
• patients
• medway integrated care board
• non-emergency patient transport service
• nhs kent
• eligible kent and medway patients
• medway

Location

Kent:

Description

NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and NHS South East London Integrated Care Board (acting as the Associate Commissioner) have undertaken a procurement process for a Non-Emergency Patient Transport Service. The contract duration will be for an initial period of 5 years with an option to extend for up to a further 3 years as required.

Total Quantity or Scope

The aim of the Kent and Medway Non-Emergency Patient Transport Service is to provide non-urgent, planned transportation of eligible Kent and Medway patients with a medical need for transport to and from premises providing NHS healthcare, and/or between providers of NHS-funded healthcare. This encompasses a wide range of vehicle types and levels of care consistent with the patients’ medical needs. The service consists of journeys for patients requiring renal dialysis, outpatient appointments, transfers and discharges. The service is critical to support patients and to ensure that health services can work effectively and on time by transporting patients to healthcare appointments and supporting hospital discharges. The model is based on a single point of access where journey requests are made directly by patients/carers and or appropriate healthcare professionals.The geographical scope of this contract includes the transport of all Kent and Medway patients to points of care within Kent, Medway, Bromley, Bexley and also King’s College Hospital and Guy’s and St Thomas’ (GSTT) hospital sites.The Transport Provider will ensure that patients access their hospital treatment on time and that the wider system has timely access to patient transport that supports patient care and flow. This contract relates to an existing service with the intention to award being made to an existing provider.The Contract will commence April 2026 for 5 years with the Commissioner having the option to extend the Contract for a further 3 years.

Award Detail

Renewal Options

Contract may be extended by up to 3 years.

Award Criteria

CPV Codes

• 85100000 - Health services

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This is a Provider Selection Regime (PSR) intention to award notice.The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on the 17th June 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.Written representations should be sent to william.clark7@nhs.net.Award decision-makers - Kent & Medway ICB BoardConflicts of Interest: No conflicts of interest raised. The lifetime value of the contract is expected to be £213,448,424.00The Key Criteria used and weighted by the authority were as follows:Quality and Innovation 36%Value 35%Integration, collaboration, and service sustainability 13%Improving access, reducing health inequalities, and facilitating choice 6%Social value 10%The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the integrated care system.