Enhanced Recovery Worker Service

Concepts

• health services
• norwich
• enhanced recovery worker service
• workers
• enhanced
• worker
• recovery
• standard pcn network operating hours
• advice
• psr direct award process

Location

Suffolk:

Description

The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice.

Total Quantity or Scope

Norfolk & Waveney ICB intend to award a contract to an existing provider following PSR direct award process C. The lifetime value of the contract is £2,311,471 This service will run from 1st July 2025 to 31st July 2026 across Norfolk & Waveney ICB area.

Award Detail

Award Criteria

CPV Codes

• 85100000 - Health services

Legal Justification

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 19/06/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This is a Provider Selection Regime (PSR) intention to award notice. This award is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 19/06/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representations should be sent to this email address: nwicb.contractsandprocurement@nhs.net This Direct Award C decision was agreed by the Norfolk & Waveney ICB Executive Management Team on 14/03/2025 and formally approved by ICB Executive Director of Finance on 09/06/2025. All individuals involved in the review and assessment of this award were required to complete declarations of interest. These declarations were thoroughly reviewed to ensure transparency and compliance with regulatory requirements. No material conflicts of interest were identified during this process. Key Criteria were weighted as follows: Quality and innovation - 30% Value - 20% Integration, collaboration and service sustainability - 15% Improving access, reducing health inequalities and facilitating choice - 30% Social Value - 5%