Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)

A Contract Award Notice
by PETERBOROUGH CITY COUNCIL

Source
Contracts Finder
Type
Framework (Services)
Duration
3.5 month
Value
£320K
Sector
BUSINESS
Published
19 Jun 2025
Delivery
14 Apr 2025 to 31 Jul 2025
Deadline
31 Mar 2025 22:59

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.

Award Detail

1 Pricewaterhousecoopers (None)
  • Value: £320,000

CPV Codes

  • 79512000 - Call centre

Reference

Domains