Digital Alarm Installation and Resident Communications

A Tender Notice
by HOUSING 21

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£11M
Sector
INDUSTRIAL
Published
19 Jun 2025
Delivery
26 Sep 2025 to 25 Sep 2030
Deadline
15 Jul 2025 09:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Housing 21 are seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. Digital emergency alarms in the home are crucial for safety and independence, especially for vulnerable individuals like the elderly or those with disabilities. They provide a quick and reliable way to alert emergency services or designated contacts in case of a fall, medical emergency, or other incidents. Digital home alarms generally offer several advantages over analogue alarms, including increased reliability, faster alert transmission, and futureproofing against the digital switchover. They also provide more flexible installation options and often come with remote monitoring capability.

Renewal Options

The contract term is five years with the option of a two year extension.

Award Criteria

Pricing submission 50% weighting
Quality (see all questions in tender instructions document) 50% weighting

CPV Codes

  • 45310000 - Electrical installation work
  • 72222300 - Information technology services
  • 72267100 - Maintenance of information technology software
  • 79512000 - Call centre

Indicators

  • Renewals are available.

Other Information

For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-UK-UK-Birmingham:-Building-complet... To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3PZQN6F5V6 ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains