Contact Centre Support
A Contract Award Notice
by COVENTRY CITY COUNCIL
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 1 year
- Value
- £65K
- Sector
- TECHNOLOGY
- Published
- 24 Jun 2025
- Delivery
- 01 Apr 2025 to 31 Mar 2026
- Deadline
- 28 Feb 2025 17:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Coventry City Council Coventry
1 supplier
- Ttec Consulting London
Description
The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours
Award Detail
1 | Ttec Consulting (London)
|
CPV Codes
- 48200000 - Networking, Internet and intranet software package
- 72700000 - Computer network services
- 72800000 - Computer audit and testing services
Reference
- COV - 22000
- CF 1b9ca321-3bad-4848-a7f4-d4805e89fbdc