Contact Centre Support

A Contract Award Notice
by COVENTRY CITY COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£65K
Sector
TECHNOLOGY
Published
24 Jun 2025
Delivery
01 Apr 2025 to 31 Mar 2026
Deadline
28 Feb 2025 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre. The services includes: • Client Success Management • Incident Management • Platform adoption hours

Award Detail

1 Ttec Consulting (London)
  • Value: £65,125

CPV Codes

  • 48200000 - Networking, Internet and intranet software package
  • 72700000 - Computer network services
  • 72800000 - Computer audit and testing services

Reference

Domains