National Out Of Hours Systems

Concepts

• edinburgh
• information technology
• hours services
• current gp it systems
• gp it systems
• other digital systems
• one national contract
• hours systems
• hours
• national

Location

Scotland

Description

The Clinical Patient Management (more commonly known as Adastra) software allows clinicians to provide vital out of hours [OOH] unscheduled care remotely by accessing patient records and integrating with prescribing and emergency services whilst local GP services are closed. This new contract consolidates thirteen NHS Board contracts under one contract with NSS. This software is provided to the OOH services of NHS Orkney, NHS Shetland, and NHS Western Isles under NHS Highland's contract and NSS contracts on behalf of Police Custody. NHS 24 contracts for concentrators that are messaging servers between NHS 24 and the Board Adastra instances and do not require a database. The twelve Adastra databases will be moved into a single database instance. This allows upgrades and fixes to be delivered for all more easily and provides cost avoidance savings over the five years of the proposed new contract.

Total Quantity or Scope

There is no known alternative software product available on the market and absolutely none that integrate with current GP IT Systems, NHS 24, Emergency Care Summary, and other digital systems this software is required to integrate with in Scotland. This new contract provides continuity of services for vital out of hours services under one national contract. Therefore, NSS has negotiated a new five year contract with the incumbent supplier according to regulation 33 of The Public Contracts (Scotland) Regulations 2015. Additional information: NSS is observing a 10-day standstill period and intends to award this contract after 16 June 2025.

Award Detail

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 72210000 - Programming services of packaged software products
• 72212180 - Medical software development services
• 72227000 - Software integration consultancy services

Legal Justification

NSS intends to award this contract according to Regulation 33.(1)(b)(ii) where the services can only be supplied by a particular economic operator because competition is absent for technical reasons and no reasonable alternative or substitute exists.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** (SC Ref:802813)